LEGAL
Terms & Conditions
Welcome to Illyrian Cycling. These Terms & Conditions govern bookings and participation in our guided and coached cycling programmes in Montenegro, as well as use of our website. By making a booking, you agree to these terms.
1. Bookings & Payment
- A booking is confirmed once the required booking deposit has been received and confirmation has been issued by Illyrian Cycling.
- Deposits are paid through our secure Stripe payment page and are credited towards the total programme price.
- The remaining balance is payable by bank transfer by the deadline specified in your booking confirmation.
- Stripe payments cover Illyrian Cycling's guided and coached cycling service only. They do not include accommodation, transport or other third-party services.
- All prices, payment amounts and applicable deadlines are communicated before booking.
- Each camp has a maximum capacity of six riders.
- Failure to pay the outstanding balance by the agreed deadline may result in cancellation of the booking following written notification.
Our agreement with participants covers the guided and coached cycling programme described in the relevant camp listing.
2. Cancellations & Refunds
By the participant:
Cancellations must be submitted in writing by email. The date on which the written cancellation email is received by Illyrian Cycling is the date used for all time calculations below. The 60-day period is calculated in calendar days from that date.
- More than 60 days before camp: All payments will be refunded, less the booking deposit. Retention of the booking deposit is subject to validation under applicable statutory consumer law.
- 60 days or fewer before camp: No refund.
- Booking transfer: Participants may request to transfer their booking to another eligible person, subject to prior written approval by Illyrian Cycling. Transfers are permitted only where that approval has been given in writing before the camp start date.
The booking deposit is a part payment towards the total programme price and is disclosed before any payment is made.
Any statutory consumer rights applicable to your booking remain unaffected. Where a statutory exception applies to leisure activities scheduled for specific dates, the relevant withdrawal rights may not apply.
By Illyrian Cycling:
We reserve the right to cancel a camp or programme block where necessary due to force majeure, insufficient participant numbers, adverse weather, safety concerns or other significant operational circumstances.
If Illyrian Cycling cancels a camp or programme block, participants may choose between:
- a full refund of all payments made to Illyrian Cycling for the affected programme, including the booking deposit, with zero deductions and no subtraction of Stripe processing fees; or
- a transfer to an alternative camp date, subject to availability.
Refunds under this section are made to the original payment method. Independently incurred expenses, such as flights, independently booked accommodation or independently arranged transport, remain separate from payments made to Illyrian Cycling and are the participant's own responsibility, subject to any liability imposed by applicable law.
3. Insurance
Participants are responsible for holding appropriate personal travel, accident and medical insurance covering their participation in road cycling activities.
Cover should include emergency medical treatment, emergency evacuation and repatriation, and explicitly cover road cycling, including high-intensity riding and mountain descents.
Participants should also consider cover for bicycle damage, loss or theft and personal liability.
It is the participant's responsibility to check that their policy covers the activities undertaken during the programme.
4. Health & Fitness
Participants must have an appropriate level of fitness and cycling ability for the programme they have booked.
Relevant medical conditions, injuries, allergies or other information that may affect safe participation must be disclosed to Illyrian Cycling before the programme begins.
We reserve the right to modify, restrict or refuse participation where a person's health, physical condition or behaviour presents a significant safety concern.
5. Participant Responsibilities
Participants agree to:
- Follow reasonable instructions and guidance from the ride leader.
- Ride responsibly and within their own physical and technical limits.
- Comply with Montenegrin road traffic law and applicable safety requirements.
- Wear a suitable, properly fitted cycling helmet during all rides.
- Ensure their bicycle and equipment are roadworthy and appropriate for the terrain.
- Behave respectfully towards other participants, road users and local communities.
- Inform the ride leader of any issue affecting their ability to continue safely.
Illyrian Cycling may suspend a participant's involvement where their conduct or failure to follow safety instructions puts themselves or others at risk.
6. Programme & Itinerary Changes
Cycling routes, distances, elevation, timings and daily programmes may be adjusted where necessary due to weather, road conditions, safety considerations or other operational circumstances.
Illyrian Cycling reserves the right to make reasonable changes to the itinerary to protect participant safety and maintain the quality of the programme.
Where a substantial part of the contracted service cannot be delivered, appropriate remedies will be considered in accordance with applicable law.
7. Accommodation & Transport
Accommodation and transport are not included in the programme price and are not arranged, booked or sold by Illyrian Cycling.
Our website may identify, recommend or introduce independent hotels and transport providers in the areas where we ride. Any such references are recommendations or introductions only and do not constitute arrangement or booking by Illyrian Cycling. These are separate services provided by third parties, subject to the relevant provider's own terms and conditions.
Participants book and pay independent transport providers directly. Their reservations, payments and contractual arrangements are between the participant and the respective provider, and Illyrian Cycling is not a party to those arrangements.
8. Liability & Cycling Risks
Road cycling involves inherent risks, including interaction with motor traffic, variable road surfaces, weather conditions, steep descents and physical exertion.
Participants acknowledge these risks and are responsible for riding within their own abilities and following reasonable safety instructions.
Illyrian Cycling will exercise appropriate care in delivering its guided and coached programmes. Nothing in these Terms & Conditions excludes or restricts liability where such exclusion or restriction is prohibited by applicable law.
To the extent permitted by law, Illyrian Cycling is not responsible for loss, damage or injury arising from a participant's own failure to follow safety instructions, misuse of equipment or negligent conduct.
Illyrian Cycling is not responsible for the acts or omissions of independent accommodation, transport or other third-party providers, subject to any liability imposed by law.
9. Equipment & Personal Belongings
Participants are responsible for their own bicycles, equipment, clothing and personal belongings.
Bicycles must be mechanically sound and suitable for the programme and terrain.
Participants remain responsible for the security and condition of their personal equipment throughout the camp.
10. Photography & Media
Photography or video may be taken during programmes for operational or promotional purposes.
Where identifiable images or recordings are to be used for promotional purposes, appropriate consent will be sought separately. Further information is provided in our Privacy Policy.
11. Governing Law & Contact
These Terms & Conditions are governed by the laws of Montenegro, subject to any mandatory consumer protection rights applicable in the participant's country of residence.
Disputes shall be dealt with by the competent courts in accordance with applicable law.
Illyrian Cycling DOO
31 Jovana Tomaševića Boulevard
Podgorica, Montenegro
Company number: 5-0137283/001
Tax ID: 04403142
Email: ride@illyriancycling.cc
Website: www.illyriancycling.cc